Terms and Conditions for "Milk 2.0" Products by 40 Degrees Ltd
Effective date: January 2024
These Terms and Conditions ("Terms") govern your use of the website and the purchase of products sold under the "Milk 2.0" brand by 40 Degrees Ltd ("we," "us," or "our"). By accessing or using our website and purchasing our products, you agree to abide by these Terms. Please read them carefully before using our website or making any purchases.
1. Acceptance of Terms
By accessing our website and making a purchase, you acknowledge and agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms or our Privacy Policy, please refrain from using our website or purchasing our products.
2. Eligibility
You must be at least 18 years old to use our website and make purchases. By using our website, you represent that you are of legal age to enter into a binding contract.
3. Product Information
We have made reasonable endeavors to provide current, accurate, and complete content on this website. However, we do not guarantee that the content will be current, accurate, or complete when you access it. You must make your own assessment of the suitability of the content and/or products for your own purposes. You are solely responsible for the actions you take in reliance on the content on or accessed through this website. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information at any time without prior notice.
4. Ordering and Payment
4.1. To place an order, you must provide accurate and complete information about yourself and your payment method. You agree to pay all fees and charges associated with your order, including any applicable taxes.
4.2. We accept payment through the methods specified on our website. Payments are processed securely through trusted payment providers.
4.3. We reserve the right to cancel or refuse any order at our discretion.
5. Shipping and Delivery
5.1. We will make reasonable efforts to deliver your products within the estimated timeframe provided on our website. However, delays may occur due to factors beyond our control.
5.2. Risk of loss and title to the products pass to you upon delivery.
6. Returns and Refunds
Please review our Returns and Refunds Policy, which is incorporated by reference into these Terms, for information on our policies regarding product returns and refunds.
7. Intellectual Property
7.1. "Milk 2.0" is a registered trademark of 40 Degrees Ltd, and all rights to this trademark are reserved.
7.2. All content on our website, including but not limited to text, graphics, logos, images, videos, and software, is protected by copyright and other intellectual property laws. You may not use, reproduce, distribute, or create derivative works from any of our content without our express written consent.
8. Limitation of Liability
8.1. To the extent permitted by law, we shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the use of our products or website.
8.2. Our total liability for any claim arising from or relating to these Terms or our products shall not exceed the purchase price of the product in question.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of New Zealand. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of New Zealand.
10. Changes to Terms
We reserve the right to modify, revise, or update these Terms at any time. Changes will be effective immediately upon posting on our website. We encourage you to review these Terms periodically for any updates.
11. Contact Information
If you have any questions or concerns about these Terms or any aspect of our products or website, please contact us.
By using our website and purchasing our products, you acknowledge that you have read, understood, and agreed to these Terms and Conditions for "Milk 2.0" Products by 40 Degrees Ltd.
Returns and Refunds Policy for "Milk 2.0"
Effective Date: January 2024
This Returns and Refunds Policy ("Policy") outlines the terms and conditions governing returns and refunds for products purchased from "Milk 2.0," a brand owned by 40 Degrees Limited ("we," "us," or "our"), in accordance with New Zealand law. Please carefully review this Policy before making a purchase. By placing an order on our website, you agree to abide by the terms and conditions set forth in this Policy.
1. Refund Eligibility
1.1. General Refunds: You may request a refund for products within 7 days of the purchase date. To be eligible for a refund, you must provide proof of purchase, such as a copy of your order confirmation. Refunded products must be in as-new condition to be eligible for a full refund. Proof may be requested.
1.2. Defective or Damaged Products: If you receive a defective or damaged product, please contact us immediately, and we will arrange for a replacement or refund as applicable. Proof of purchase is also required for such returns.
1.3. Damage During Transport: In the event that a product is damaged during transport, please contact us within 48 hours of receiving the shipment. We may require photographic evidence of the damage to process your return and issue a replacement, store credit or refund.
2. Refund Process - General
2.1. To initiate a General Refund, please follow these steps:
a. Contact our customer support team within 7 days of the purchase date, providing your order number as proof of purchase. Provide a valid reason for your refund. Provide a request for either a refund or an exchange.
b. Wait for our customer support team to provide instructions for returning/disposing of the product, including any required documentation or packaging.
2.2. Any returned products must be in their original condition, including all accessories and packaging. A partial refund will be offered in the case of missing components, or items returned in damaged or worn condition. We reserve the right to make an assessment of condition.
3. Return Process - Defective or Damaged Products
2.1. To initiate a Defective or Damaged Products Return, please follow these steps:
a. Contact our customer support team within 7 days of the purchase date, providing your order number and a description of the defect or damage, including photos, for the return.
b. Wait for our customer support team to provide instructions for returning/disposing of the product, including any required documentation or packaging.
2.2. Any returned products must be in their original condition, including all accessories, manuals, and packaging.
4. Refund and Replacement Policy
3.1. Once your request has been received, we will process your refund, or replacement, within a reasonable timeframe, typically within 7-14 business days. The refund will be issued to the original payment method used for the purchase.
3.2. If the product or packaging is returned in a condition that does not meet our return eligibility criteria, we reserve the right to deny the return or issue a partial refund.
5. Shipping Costs
4.1. If you are requesting a refund due to our error (e.g., sending the wrong product or a defective item), we will cover the delivery costs.
4.2. If you are requesting a refund for reasons other than our error, you are responsible for the delivery costs.
6. Exchanges
5.1. We do not offer exchanges. If you wish to change the products you receive from us, please follow the cancellation process outlined in this Policy and create a new order.
7. Cancellations
6.1. If you wish to cancel an order, please contact our customer support team as soon as possible. If the order has not been processed and shipped, we will cancel it and issue a refund in accordance with this Policy.
8. Contact Us
If you have any questions or concerns regarding our Returns and Refunds Policy or need assistance with a return, please contact us.
baremilk2023@gmail.com
By making a purchase on our website, you acknowledge that you have read, understood, and agreed to the terms and conditions of this Returns and Refunds Policy for "Milk 2.0," in accordance with New Zealand law. Proof of purchase is required for all returns, and in case of damage during transport, please contact us within 48 hours of receiving the shipment.
Privacy Policy for "Milk 2.0" Website
Effective Date: January 2024
This Privacy Policy ("Policy") outlines how 40 Degrees Limited ("we," "us," or "our") collects, uses, discloses, and protects your personal information when you use the "Milk 2.0" website (the "Website") for online sales, in accordance with New Zealand law. We are committed to safeguarding your privacy and ensuring the security of your personal information.
By accessing and using our Website, you consent to the practices described in this Policy. If you do not agree with the terms of this Policy, please do not use our Website.
1. Information We Collect
1.1. Personal Information: We may collect personal information that you voluntarily provide when you use our Website, such as your name, email address, phone number, shipping address, and payment information.
1.2. Automated Information: We may collect certain information automatically when you visit our Website, including your IP address, browser type, device information, and browsing behavior through the use of cookies and similar tracking technologies. This information helps us improve your online experience.
1.3. Order Information: When you make a purchase on our Website, we collect information related to your order, including product details, order history, and transaction information.
2. Use of Information
We use your personal information for the following purposes:
2.1. To process and fulfill your orders, including order confirmation, shipping, and delivery.
2.2. To communicate with you regarding your orders, product updates, promotions, and customer support inquiries.
2.3. To personalize your online experience and improve our Website's functionality.
2.4. To comply with legal and regulatory requirements.
3. Disclosure of Information
We may disclose your personal information to:
3.1. Third-party service providers and partners who assist us in providing services such as payment processing, order fulfillment, shipping and customer support.
3.2. Legal authorities or regulators in response to legal requirements, subpoenas, or court orders.
3.3. Business successors in the event of a merger, acquisition, or sale of all or part of our company.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
5. Your Rights
You have the right to access, correct, or delete your personal information held by us. You can also withdraw your consent for us to use your information for marketing purposes at any time. To exercise your rights or for any privacy-related inquiries, please contact us at the email address provided below.
6. Changes to this Privacy Policy
We may update this Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page, and the effective date will be updated accordingly.
7. Contact Us
If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal information, please contact us at:
By using our Website, you acknowledge that you have read, understood, and agreed to this Privacy Policy for "Milk 2.0" Website, owned by 40 Degrees Limited, in accordance with New Zealand law.